Driving Innovation: How N6 Concessions & NTES Revolutionised Road Operations
Smart Infrastructure, Safer Journeys
Overview
N6 Concession Ltd operates and maintains the 53 km tolled stretch of the M6/N6 motorway from Galway to Ballinasloe, including the Cappataggle toll plaza - a critical component of Ireland’s east–west transport corridor. With aging network infrastructure impacting operations, N6 partnered with NTES in 2013 to modernise its IT systems, enhance efficiency, and fortify cybersecurity - ensuring uninterrupted service delivery around the clock.
“Having a seamless, reliable and managed IT network infrastructure is essential for us, without this the tolls can not operate. We are a 24/7, 365 operation, we do not close, and as we are an essential service, we continued to operate even through Covid-19. NTES has played an essential role in helping us maintain our motorway systems and manage our toll plaza.” - Shane Burke, Systems Managers, N6 Concession
Business Challenge
Operating a vital stretch of national motorway infrastructure comes with unique pressures. N6 Concession sought to address several key operational and technical challenges:
🛠 Legacy Impacting Efficiency
The existing IT and network infrastructure had aged over time, making it harder to scale with operational demands and increasing the risk of disruptions during critical tolling activities.
🛠 Evolving Security & Compliance Requirements
With growing cyber threats and stricter data protection regulations, there was a clear need to enhance system security and ensure compliance with modern standards.
🛠 Operational Continuity Across a 24/7 Network
Managing a tolling and road operations network that runs around the clock meant that any upgrade had to be seamless and non-disruptive, while also improving long-term resilience and reliability.
The NTES Solution
NTES delivered a future-ready IT infrastructure for N6 Concession, focusing on modernisation, security, and reliability. The approach was hands-on and collaborative—redesigning systems to meet the demands of a 24/7 operation without disrupting daily workflows.
Cloud Migration & Virtualisation
NTES migrated N6 Concession’s legacy servers to a fully virtualised environment, enhancing scalability and paving the way for more efficient operations.
🛠 Custom Network Overhaul
A complete rebuild of the internal network ensured stable, secure connectivity across the Galway–Ballinasloe corridor, tailored to the organisation’s operational footprint.
🛠 Enhanced Cybersecurity Posture
With cybersecurity as a top priority, NTES implemented layered security protocols to safeguard critical systems and meet compliance requirements.
🛠 Robust Backup & Business Continuity
Upgraded cloud-based backup systems now protect sensitive tolling and operational data, significantly reducing downtime risks.
🛠 Streamlined Communication Infrastructure
Improved internal communication tools and infrastructure with 3CX that allowed for faster issue resolution and smoother coordination across remote sites.
Ongoing Partnership
The partnership between NTES and N6 Concession continues to evolve, grounded in mutual trust and shared goals. NTES remains a strategic technology partner, providing proactive support and ongoing infrastructure enhancements. With several successful upgrades already implemented, the focus now includes future-proofing operations and exploring innovative IT solutions to meet the demands of an increasingly digital transport network.
As N6 Concession continues to maintain and manage one of Ireland’s key motorway links, NTES is proud to support its mission—ensuring safe, efficient, and technology-driven road operations every step of the way.
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